Accessibility

Swain & Baldwin wants every user of the Tenant Content Coverage Program to have the best possible experience online. We want enrolling in coverage, managing your account, and filing a claim to be straightforward for everyone, including residents with disabilities.

Our standard

This site supports the accessibility features outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, and we monitor our site on an ongoing basis to work toward continued ADA compliance with those standards. These internationally recognized guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive differences.

What we do

• Use clear structure, headings, and labels so the site works with screen readers.
• Support keyboard navigation through interactive elements.
• Aim for sufficient color contrast and readable text sizing.
• Provide text alternatives for meaningful images.

Browsers and assistive technology

This site is optimized for current versions of the Chrome and Safari web browsers on both desktop computers and mobile phones. For the best experience, keep your browser and any assistive technology up to date.

Third-party services

This website uses third-party services for certain functionality, for example, Stripe for payments and other tools that support the site. We do not control how those services function, and some features may not work the same for every user or every type of disability. We are not responsible for elements we do not control, but we will work to provide the underlying information or service through an alternative method where we can.

Tell us about a barrier

If you encounter any part of this site that is difficult to use, or you need information in a different format, email us at admin@contentscoverage.com. Please specify the page and the element or problem you ran into so we can locate and fix it. If we cannot make a particular element accessible, we will work to serve you that content through an alternative method.